Customer Service Representative

🌟 Join Our Team as a Customer Service Representative! 🌟

Are you a people person with exceptional communication skills? Do you thrive on solving problems and providing top-notch service to customers? If so, we have the perfect opportunity for you! We are currently seeking a dynamic and enthusiastic Customer Service Representative to join our growing team.

Position: Customer Service Representative.

Location:  Remote

About Us:

At Professional Advisory we pride ourselves on delivering outstanding products/services to our valued customers. Our success is driven by our commitment to exceptional customer experiences, and our customer service team plays a vital role in achieving this goal.

Responsibilities:

– Respond to customer inquiries via phone, email, and chat in a friendly and timely manner.

– Provide accurate information about products/services, pricing, and promotions.

– Assist customers with order placement, tracking, and returns.

– Resolve customer issues, complaints, and concerns with professionalism and empathy.

– Collaborate with internal teams to ensure prompt resolution of customer queries.

– Maintain accurate records of customer interactions and transactions.

Qualifications:

– Excellent verbal and written communication skills.

– Strong problem-solving abilities and a positive attitude.

– Patience and empathy when dealing with customer issues.

– Ability to multitask and manage time effectively.

– Proficiency in using CRM software and other relevant tools.

– Previous customer service experience is a plus.

Perks and Benefits:

– Competitive salary and performance-based incentives.

– Comprehensive training program to equip you for success.

– Opportunities for career growth within the company.

– Supportive and inclusive work environment.

– Health and wellness benefits package.

– Remote work flexibility.

How to Apply:

Ready to embark on an exciting journey with us? Send your resume and a cover letter highlighting your relevant experience by clicking to [[email protected]].

Join us in making a difference through exceptional customer service! Apply today and be a part of our dedicated team that values your skills and contributions.

NOTE: By clicking the link you will see a form. Please fill or answer all the questions professionally.

Professional Advisory is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.